
ISO 37301 Lead Implementer
Design and implement an ISO 37301 compliance management system from obligations to assurance.
Apply human-centered methods to understand users, define problems, generate ideas, prototype solutions, and test practical improvements.
The Design Thinking Masterclass introduces participants to a practical, human-centered approach for solving problems and designing better services, products, and experiences. The course helps participants move from assumptions to evidence, from ideas to prototypes, and from internal thinking to user-centered solutions. Participants will learn how to empathize with users, define meaningful problems, generate creative solutions, build low-fidelity prototypes, test ideas, and improve based on feedback.
Understand the mindset, principles, and value of human-centered design.
Learn how to understand users and uncover real needs.
Turn research findings into a clear and meaningful problem.
Generate and prioritize creative solution ideas.
Build simple solutions and validate them with users.

Design thinking workbook.

Empathy map template.

Persona template.

Ideation toolkit.

Prototype and testing checklist.

Certificate of attendance.
Jun 02, 2026 – Jun 04, 2026
3 days
Morning, 9:00 AM – 2:00 PM
Note: Seats are limited to ensure high-quality interaction, practical exercises, and individual feedback.
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Design and implement an ISO 37301 compliance management system from obligations to assurance.

Plan and perform ISO 37301 internal audits that verify compliance controls and conformity.

Understand the ISO 37301 compliance management system and how to build a culture of compliance.